Essential Support Sourcing

Essential Support Sourcing (ESS) is a location-based support discovery app that helps individuals quickly find nearby essential services such as food, shelter, healthcare, hygiene facilities, and other community resources.

Designed for ease of use and accessibility, ESS enables users to locate verified support services, view detailed provider information, and get directions.

Core Features

Find Nearby Support Services

- Discover nearby services across multiple categories, including food, shelter, healthcare, hygiene, and more
- Results are based on your current location (with permission)

Search & Filter

- Search services by service type
- Apply filters to narrow down results and quickly find relevant help

Interactive Map View

- Explore services visually on an interactive map
- See service locations relative to your position

Detailed Provider Information

- View provider name, address, description, and contact details
- Get clear information before visiting or contacting a service

Directions & Contact

- Get step-by-step directions displayed directly on the map
- One-tap calling to contact service providers instantly

Notifications & Two-Way Communication

- Receive notifications directly from facilities about updates, availability, or important announcements
- Facilities can allow users to respond, enabling direct two-way communication
- Stay informed and connected with service providers in real time

Favorites
- Save frequently used or important facilities to your Favourites list
- Quickly access saved services anytime
- Remove facilities from Favourites easily when they are no longer needed

Account Options

ESS is fully usable without mandatory registration.

Guest Access

- Browse nearby facilities
- Search and filter services
- View provider details and directions

Registered User Access (Optional)

- Create an account to manage personal settings
- Update profile details
- Change password securely
- Delete account directly from the app (no external request required)

Privacy & Transparency

- Location access is optional and used only to show nearby services and directions
- No background location tracking
- Users remain in control of their data, including full account deletion from within the app

ESS is designed for:

- Individuals seeking immediate access to essential support services
- Social workers, volunteers, or caregivers helping others locate nearby assistance
- Anyone who needs a fast, reliable way to find community support resources