Altegio: business management

Altegio is an online appointment scheduler app designed specifically for service-based businesses: small & medium-sized business, franchises and chains that need to manage staff schedules, send notifications, and automate inventory management, payrolls and accounting. Your clients can now easily book appointments through your website, social networks, messengers, and maps
Altegio is a trusted appointment booking app present in 85 countries that processes more than 40 million bookings per year (it’s 76 bookings/minute)

Gain greater control over your business, reduce receptionists’ manual work, fill up the employees schedules and foster repeat client visits

SCHEDULE 🗓
— Single entry point for chain and franchise clients: visitors can easily find the nearest branch and other locations to book an appointment.
— Flexible scheduling form: adaptable for individual or group visits, multiple services per visit, and rental bookings.
— On-the-go management: book, rearrange, or cancel appointments anytime.
— Comprehensive tracking: browse all appointments in your calendar scheduling app (Altegio) and filter by branch or staff member.
— Custom access controls: specialists see only their bookings, while receptionists can view all—with optional business, financial or client data.
— Optimize business hours: efficiently manage appointment slots to minimize downtime

CLIENT BASE 👥
— Full access to clients’ visit and purchase history, preferences, and average bill
— Flexible segmentation: quickly filter clients by specific services, profit contributions, return after a break, lapsed visits, upcoming birthdays, visits to certain employees, frequency, or new client status
— Automate notifications for upcoming/rescheduled appointments, offers, and cancellations via push, SMS, or email, and send birthday or festive greetings to boost loyalty
— Offer your clients a personalized, branded account that allows quick appointment rescheduling while displaying bonus points and certificate balances
— Keep track of each client’s appointment history to offer personalized services and improve customer retention
— Upload and download your customer database in a few clicks using Excel

PERFORMANCE ANALYTICS 📈
— Make the right decisions and react in a timely manner using key indicators of your business performance with comprehensive insights into revenue, employee efficiency, and more (daily or cumulatively for specific periods).
— Get analytics by booking sources. Find out where your customers found out about your business and attract them even more effectively
— Track staff and service demand, seat occupancy, and cancellation stats to identify your most loyal customers and those who have lapsed.
— Analyze appointment trends to identify peak hours and optimize staff availability accordingly.

PAYMENTS AND LOYALTY PROGRAMS 💳
— Issue bonus coupons, seasonal discounts, and loyalty cards for loyal customers or stimulate demand during the low season.
— Track live payments. Receptionists can see if payments are pending or completed.

FINANCES AND INVENTORY 💰
— Access detailed reports organized by branch or employee.
— Eliminate human errors: automatic checking of unpaid visits, report on discrepancies and cancelled entries.
— Monitor appointment-based revenue to understand business performance and make data-driven decisions.
— Remote control: Managers can always verify the expected cash register balance and review the transaction history.
— Track your inventory and ensure you have enough supplies for appointments. Get notified when it’s time to restock.
Use the Altegio booking app as a scheduling and appointment solution for your business. Altegio is more than just an appointment booking app — it’s a complete service business management solution. Whether you’re running a salon, clinic, fitness studio, rental service or educational classes or private practice. Altegio is the go-to scheduling app for business owners who value flexibility and comfort