Kundenportal

With the VIVAWEST Customer Portal app, you, as a VIVAWEST tenant, have all the information about your tenancy at your fingertips. You can easily report damage and schedule a repair appointment directly. Check your rental agreement account, edit your personal information, and send us messages! You can also chat with the VIVAWEST chatbot, VIBO.

VIVAWEST Customer Portal – Your Personal 24-Hour Service

FEATURES
Report Damage & Schedule an Appointment
▸ Report damage conveniently and easily and schedule a repair appointment directly online.

Send and Receive Messages to VIVAWEST
▸ Write to us! You can send your questions directly to VIVAWEST via the VIVAWEST mailbox without waiting.

Chat with the VIVAWEST chatbot, VIBO
▸ VIBO can answer many questions about housing and assist with many other concerns.

Get information about your utility costs
▸ Find out about your individual utility costs and compare your annual statements.

Check your rental agreement account
▸ Keep track of your finances and check your rent payments.

View documents
▸ Have all documents relating to your rental agreement with you at all times.

View and edit customer and contract data
▸ Manage your personal information and enter changes directly.

Shop at more than 100 online stores with discounts
▸ Benefit from our partnership offers and shop for less!