i-Potret APP
WHY i-PORTRET?
• Save time—reduce office visits for matters that can be done online
• Transparent—monitor the progress of your service requests
• Integrated—various local government services in one application
• Secure—log in with a registered account and receive notifications for important updates
KEY FEATURES
Digital Public Services
Browse service categories, submit applications online, and upload supporting documents according to each service's requirements.
Track Applications
View a list of your applications and their processing status from submission to completion. Rate them after the service is completed.
Search for Services
Find the services you need with a quick search on the homepage.
Public Service Mall
Access services related to the Public Service Mall in one place.
Public Complaints (Lapor Pemda)
Submit complaints, suggestions, and feedback to the local government, along with categories and attachments if necessary.
Chat with an Officer
Communicate directly with an officer regarding your service request via the chat feature.
Online Consultation
Schedule and participate in an online service consultation (subject to service availability).
SPMB / PPDB (New Student Admissions)
During the active period: prospective student registration, draft forms, simulations, zoning information, and download of technical instructions (Juknis) from the Education Office.
Job Vacancies
Information on job openings within the Indragiri Hilir Regency Government and how to apply.
Grocery Price Information
Monitor the prices of staple foods in markets in the Indragiri Hilir area.
Notifications
Receive notifications about applications, chats, and other important information.
User Profile
Manage your account data, profile photo, and personal information.
WHO IS THIS APPLICATION FOR?
Residents of Indragiri Hilir Regency and the public who need services, information, or official communication channels with the Indragiri Hilir Regency Government.
ABOUT THE INDRAGIRI HILIR REGENCY GOVERNMENT
i-Portret is part of the digital transformation of public services in Indragiri Hilir Regency. We are committed to improving the quality, speed, and ease of access to government services for the public.
SUPPORT
For technical assistance or service inquiries, contact the relevant unit through the official channels of the Indragiri Hilir Regency Government (website/email/phone—adjust before publication).
Privacy Policy: [Privacy Policy URL—required in Play Console]
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This application was developed for the Indragiri Hilir Regency Government. Some features (e.g., PPDB/SPMB) are only active during periods determined by the local government.

