샌디버스 (구) 엣스퍼트 통근버스

■ Sandy Bus, a Smart Commuting Solution for Employees

Commuting becomes more convenient. Experience all the features your employees need for commuting, from real-time bus location tracking to stop arrival notifications and boarding requests, all in one Sandy Bus.

■ 🚍 Real-time Bus Location Check: See where your bus is in real-time on a map.

- Automatically updated every 10 seconds
- Shows route and all stop locations
- Estimated arrival times for each stop
- Real-time bus status check

■ 🔔 Stop Arrival Notification: Receive automatic push notifications when the bus enters your preset radius. No more worrying about bus times.

- Customize your notification radius between 500m and 2km
- Accurate boarding timing with geofence-based automatic notifications

■ 🔍 Easy and Fast Route Search: Search and manage your commute, homecoming, and shuttle routes at a glance.

- Integrated search by route and stop
- Check all stop locations on the map
- View actual stop images with Road View
- Add frequently used routes to favorites
- Access favorite routes directly from the home screen

■ 📋 Easy ride request management: For businesses with a subscription system, easily apply for rides and check approval status through the app.

- Apply for rides by commuting/returning route
- Check real-time approval status (pending/completed)
- Check approval reason and date
- Manage and cancel application history

■ 📢 Real-time operation notifications: Never miss important operation information.

- Emergency service notifications (cancellations, delays, accidents, etc.)
- Route schedule changes
- New/changed stop announcements
- Customized notices for each business

■ 💬 Complaints and refund requests: Easily handle service-related inquiries and refund requests through the app.

- Submit service-related complaints
- Request a transportation fare refund (receipts accepted)
- Check the status of your complaint in real time
- Receive response notifications

■ 📍 Request a new bus stop: Suggest a bus stop location for a more convenient commute. Your feedback will help us create a better commute.

■ What Makes Sandy Bus Special?

✓ Real-time location tracking for accurate bus arrival times.
✓ Geofence-based automatic notifications ensure you never miss a bus.
✓ Intuitive UI for easy use.
✓ Quick access to frequently used routes with favorites.
✓ Manage everything from boarding requests to complaints in one place.

■ Recommended for:

✓ Employees who use the company commuter bus.
✓ Want to check the real-time location of the bus.

✓ Want to manage their commute efficiently.

✓ Want to get to work more leisurely with bus stop arrival notifications.

✓ Want to handle everything from boarding requests to complaints in one place.

[Required Permissions]

Location Information (Always Recommended): Real-time bus location tracking, bus stop arrival notifications.

Notifications: Operation notifications, bus stop arrival notifications, and announcement push notifications.

[Optional Permissions]

Camera: Capture receipts when requesting refunds.

Photos/Media: Attach receipt images when requesting refunds.
※ You can still use the basic service without granting optional permissions. Permissions are only requested when using the relevant features.

■ If you have any inquiries or suggestions for improvement while using the customer support app, please use ‘More > Submit a complaint’ within the app.